Data Analyst/Scientist

• Company PCCW GLOBAL Limited
• No. of Openings 10+
• Salary Not Disclosed
• Work Type on-site

Job Description :

Overview
 

A skilled professional with a strong ability to derive meaningful information from unstructured data and can communicate important information and insights to various stakeholders and business leaders through regular reporting
 

Key responsibilities
 

• Generating and presenting monthly performance and statistical reports related to service delivery/provisioning and operations (fault management, ticket system)
• Pulling, merging unstructured data and structuring the data in the appropriate manner, mining it, making relevant assumptions, building correlation models, proving causality, to identify business impact
• Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends
• Use statistical methods, data visualization techniques, or machine learning algorithms to build predictive models and solve complex problems for service improvement
• Removing corrupted data and fixing errors and related problems and building data visualizations, dash boards through automation
• Collaborating with stakeholders on clarification of data and on data integrity issues impacting reporting
• Performing analysis by reviewing reports and performance indicators to identify and correct code problems and assess quality and meaning of data, examining patterns
• Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications and report automation strategies
• Assigning numerical value to essential business functions so that business performance can be assessed and compared over periods of time
• Analyzing local and global trends that impact both the organization and the industry
• Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications and report automation strategies

  Person Specifications
   

• Degree in Telecommunications / Engineering / Information Technology or related disciplines with at least 3 years of relevant working experience
• Basic Knowledge on software development principles and architecture
• Good analytical and problem-solving abilities
• Ability to break down and understand complex business problems, define a solution and implement it using advanced quantitative methods
• Familiarity with programming for data analysis; ideally Python, SQL or Related
• Solid oral and written communication skills, especially around analytical concepts and methods
• Great work ethic and intellectual curiosity
• Must be a team player with excellent communication and problem-solving skills and have experience working with customers across various industries.

Skills & Experience
 

• Exceptional presentation and writing skills
• Ability to communicate complex data in a simple, actionable way
• Ability to visualize data in the most effective way possible for a given project or study
• Analytical and problem-solving skills
• Familiarity with data management tools
• Ability to work independently and with team members from different backgrounds
• Excellent attention to detail.