Data Analyst

• Company IBM Banglore
• No. of Openings 10+
• Salary Not Disclosed
• Work Type on-site

Job Description :

The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.
 

• Sourcing and formatting of HR data from various HR databases using Client owned SAP system & Cloud Applications.
• Preparation and presentation of regular and ad-hoc workforce reports
• Preparation of key metrics; SLA results, Additional Resource charge computation, baselining volume trends etc using Excel and PowerPoint.
• Collating and preparing daily, weekly, monthly, quarterly, half yearly & yearly reports and trend analysis
• Supporting client queries on data trends
• Provide updates and document critical transactional data trends
• Prepare monthly dashboards for client cadence and governance reporting
• Support delivery team on complex transactions reporting
• Create, modify macros and Excel based tools
• Setup monthly, quarterly & annual reviews with client
• Adhoc support to internal business teams Daily/monthly/weekly Reporting
• PMO related tasks, backups, and readiness for audits
• Follow up with team members & TLs highlighting risks to KPIs

Required Technical and Professional Expertise

• Graduate / Post-Graduate (MBA preferred)
• Excellent communication skills in English both oral & written
• 3 - 4 years of overall experience with minimum of 3 years in MIS & reporting for any International IT / ITES Company
• Has solid working understanding of MS Office and Windows environment
• Knowledge of data extraction, working on SAP generated reports, working on multiple data sets
• Ability to manage several, diverse priorities under time pressure to meet key customer and financial deadlines
• Work collaboratively with extended in country & global teams.
• Possess excellent communication skills, team builder, ready to take up new challenges.
• Strong verbal and written communication skills, analytical mind, problem-solving mindset, and attention to detail
• Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans
• Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
• Ability to trouble-shoot and implement changes; ability to identify major areas of concern regarding compliance to metrices as well as recommend measures to address identified exceptions
• Ability to analyse and present data in a way that will provide optimum benefits to the business