Data Analyst (CRM)

• Company Tech4s Group
• No. of Openings 10+
• Salary Not Disclosed
• Work Type on-site

Job Description :

Tech4S Group, is a fast growing and innovative service provider established in Limassol with international exposure. Our goal is to provide tech oriented and high-quality services enabling our clients’ growth and success.

Our team consist of IT, Marketing, eCommerce & other high calibre professionals with experience in different industries.

Due to continuous growth, we are seeking to hire a Data Analyst to join our CRM Department.

Responsibilities:

• Collaborate with the marketing team in the design of engaging campaigns that can be analysed and conduct pre campaign analysis.
• Deliver customer insights and make recommendations by performing post campaign analysis
• Supply prompt and correct monthly reporting of KPI
• Responsible for hands-on modelling and analysis of marketing campaigns
• Partner with cross functional stakeholders to develop and execute campaigns that perfect customer loyalty and lifetime value
• Lead the development of predictive models, customer segmentation studies, and reports
• Understand performance and explain the story behind the numbers, prepare data sets for the analysis by querying multiple data sources
• Define and implement measurement strategies producing meaningful marketing KPIs and reports with actionable insights/actions.
• Identify opportunities to improve business/marketing performance Manage Snr. Stakeholder Expectations
• Answer business questions using data and analytic techniques, supplying fact-based responses
• Data preparation: define, transform and structure data so that the data is ready for analysis
• Create new measures and dimensions within the data as needed to solve the problem at hand.
• Educate business users and leaders on how to measure performance.
• Look for ways of working with the rest of the BI team to fully automate where the same analysis needs to be repeated weekly or periodically

Requirements:

• Extensive experience in a data analytics role, ideally in CRM analytics
• Degree in science, economics, mathematics, computer science, or statistics
• Exceptional data wrangling skills dealing with complex datasets to combine and automate the analytics workflow
• Strong Knowledge of SQL
• Proficiency in Python, R or equivalent
• Experience in reporting tools Tableau / MicroStrategy or similar
• Experience with Automated segmentation and Lifetime value predictions.
• Excellent understanding of KPIs, business processes and data context.
• Capable of clarifying business hypothesis and apply analytical technique to test them
• Capability to interpret data and drive business conclusions

Benefits:

• Breakfast items daily
• Free Lunch 3 times/week
• Annual Bonus based on Performance
• Work from Home plan
• Group Medical Plan
• Flexible Working Hours
• Personal Development allowance
• Free Transportation
• Friday Drinks
• Quarterly Group events
• Relocation allowance to Cyprus