UX Researcher

• Company Tridge
• No. of Openings 10+
• Salary Not Disclosed
• Work Type on-site

Job Description :

Tridge is a place where you can solve the best problems with the best talents and share the benefits with the largest number of people.

We want to work with people with high ideals. People at Tridge don't simply seek "the best company," "a fast-growing company," or "a high level of ownership." What we truly desire is to solve the problems widespread in the world, but something people take for granted, such as "information asymmetry," "market inequality," "income imbalance," and "agent problems." These problems remain unsolved despite numerous attempts. Based on these facts, Tridge Team solves problems in the most sustainable, most economical and reasonable way, and hopes many people around the world share these benefits. Due to the large size of the problem, we have no choice but to find the best talent, work efficiently with ownership in our mind to maximize responsibility. This methodology is not an option, but a necessity.

Tridge would like to work with people who have a high level of education, high ideals, and who are eager to find the value of life through constant discussions with good people. You can rediscover the meaning of each and every day in the results of conversations and actions we share.

- Trdige Career Page: https://www.tridge.com/career

- Tridge Blog : https://blog.tridge.com/

UX Researcher

We’re looking for a UX Researcher to join the Design Team at Tridge. As a UX Researcher, you will be responsible for uncovering our users’ needs and pain points through rigorous and systematic research processes. You will work on different research projects to help us develop a holistic understanding of our users. Most importantly, you will also be the driving force who advocates for our users’ needs across the organization.

The ideal candidate for this role is a sharp critical thinker with an exceptional people-oriented mindset and the natural ability to work collaboratively with different teams and people. If you are someone who loves to understand how people think or feel, find patterns from research evidence, analyze data to uncover new opportunities, and feel genuinely happy when you can obtain undisputable user insights that can make an impact on a team or a company, then this role is perfect for you.

Responsibilities

• Collaborate with key stakeholders to understand research needs

• Define research questions and select appropriate methods of data collection

• Develop budgets and timelines for research projects

• Recruit participants for research studies

• Conduct research studies and analyze the data collected

• Transform findings into easily understandable insights

• Present findings to designers, developers, and other stakeholders

• Build a holistic understanding of different user types, needs, and expectations

• Advocate for user needs whenever possible

• Drive alignment and understanding of users across the organization

• Build and maintain a research repository for easy access to findings and pieces of evidence

• Create and publish periodic user insight reports for sharing with key stakeholders

Qualifications

Required

• 2-3 years of work experience in conducting UX research, preferably in projects or studies related to digital products

• Solid understanding of qualitative and quantitative UX research methodologies

• Being a sharp and quick thinker with solid critical thinking skill

• Strong sense of empathy with a customer-centric mindset

• Strong sense of curiosity

• Exceptional organization and prioritization skills

• Excellent communication skills, both verbal and non-verbal

• Excellent interpersonal skills

• Excellent attention to details

• Ability to think and work independently and collaboratively

• Being self-motivated, goal-oriented, and passionate about UX research

• Willingness to learn, improve, and stay current on the latest UX research methodologies, tools, and industry trends

• Being an open-minded person and a good listener

• Being highly responsible and accountable

• Strong work ethics

• Professional to native English proficiency

• Professional or native Korean proficiency

Preferred

• Expertise in data analytics or business intelligence

• Proficiency in using product analytics, web analytics, or business intelligence tools

• Experience building efficient and effective research workflows

• Experience conducting UX research projects for a B2B company or solution

• Experience conducting remote UX research studies

• Experience working in a cross-functional environment with collaborative nature

Tridge is growing rapidly:

• Data-driven intelligence: +11.6B Product Data Points, +0.6 Billion+ Price Data Points and +11.5 Billion Trade Data Contact Management

• Global expansion: A 550-member team working in 60 countries around the world is planned to expand to 1,000 within this year.

• Trusted online reputation: Inflow of more than 1 million global top tier business traffic from multinational companies, consulting, universities, etc. due to Google SEO optimization

• Cultural Diversity: Working with people of various nationalities and aiming for a rapidly changing horizontal organizational culture

• Trade Digitalization: Leading the digitalization of the B2B global trade market

Tridge strives to provide an optimal working environment:

• Medical Support up to KRW 10M

• Annual Health Check-up

• Wellbeing Reimbursement up to ₩2,400,000

• Online Learning Support for Career Development

• Extensive Tridge Library Fully Open to Employees

• Monetary Support for Family Events

• Employee discounts : Fitness center (30%), Youpick (40%)

• Employee Lounge, Roof-top Garden and Basketball Court

• Talent Referral Program

Application Info

Documents to be submitted

• Resume

• Additional materials that can appeal to one's competency, such as a career description (optional)

• Recruitment type: full-time (3 months probationary period)

• Working hours: Mon – Fri, 09:00 – 19:00

• Location: 4-6th floor, Nexen Gangnam Tower, 226 Bangbae-ro, Seocho-gu, Seoul

* All documents must be submitted in PDF format.

* Recruitment may be canceled if the contents of the application are not true.