Staff Back-end Engineer

• Company Coupang
• No. of Openings 10+
• Salary Not Disclosed
• Work Type on-site

Job Description :

Company Overview

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

About this Role

The Site Reliability team will be responsible for availability, uptime and improving the overall alerting, monitoring and incident management strategy for all Coupang services to ensure a more stable, available and a reliable platform to our end customer. This team will work closely with various domain teams in monitoring and triaging any service failures and will establish process, technical expertise and work closely with subject matter experts from multiple domain teams to improve our overall SLAs for uptime and site availability.

Key Responsibilities

• Overall good sense of troubleshooting Cloud Service Providers like AWS, Azure, Oracle or Google Cloud products
• Familiarity with POSIX systems and general troubleshooting like reviewing data from logs (Splunk, Graylog etc.)
• Familiarity with alerting and monitoring tools like VictorOps, CloudWatch and how to handle incident management process
• Strong DevOps/SRE background like use of Python, Perl or any other programming language, ability to understand technology stack running on Java based applications

Essential Qualifications

• Strong understanding of Java, Linux and AWS services
• Experience in dealing with alerting and monitoring tools like Dynatrace,
• DataDog, VictorOps, GrayLog, Splunk, CloudWatch etc.

Preferred Qualifications

• Overall good sense of troubleshooting Cloud Service Providers like AWS, Azure, Oracle or Google Cloud products
• A strong sense of customer support skills and mindset to escalate issues.