Solution Engineer

• Company ETQ
• No. of Openings 10+
• Salary Not Disclosed
• Work Type remote

Job Description :

We are looking for a Solution Engineer, based in France, Germany or Italy, for our quality management software products, ETQ Reliance and ETQ Insights.

In this role, you will work closely with our Sales Executives, communicating ETQ product capabilities to our prospective customers, facilitating decision making and project justification. You would act as a technical expert in customer presentations, determine client requirements, and act as a liaison between the sales and development teams.

The work would be fully remote, yet you should expect to travel up to 25% of the time, to meet customers in different parts of Europe.

Tasks in detail:

• Assist the sales team in engaging sales prospects, assess customer requirements, and address technical questions that arise throughout the sales process.
• Configure and present the ETQ product suite for sales demonstrations via onsite and/ or online
• Review and answer technical questions and documents submitted by prospects, customers, and/ or internal staff.
• Assist in the completion of RFP’s and technical/ solution documents.
• Customer liaison to assist services in developing customer service quotes.
• Provide first-level support to prospects that are performing a Proof-of-Concept trial or Evaluation, filtering all requests, and workshop before they are handed to Technical Support.
• Maintain the security and privacy of ETQ’s information assets.
• Provide technical content or reports when requested by Management.
• Keep up with the industry and technical news and developments through trade magazines and online material.
• Visit customers across Europe for Pre-Sales duties.
• Attend Sales meetings when requested.

Requirements:

• 1-2 years of experience from a similar role (e.g. Solution Engineer, Sales Engineer, or Pre-sales Engineer), preferably in manufacturing.
• Fluent English combined with fluent French, German, or Italian.
• IT literate, used to working within virtual teams through Zoom/Teams.
• Strong written and verbal communication skills.
• Detail-oriented way of working.
• Availability to travel within Europe up to 25% of the time.
• Right to work in the country on a permanent basis.

Nice to have:

• Experience working with software and SaaS products.
• Bachelor’s degree in Engineering, Information Systems, or Business Administration.

What we offer:

ETQ is part of Hexagon, a global company offering global career opportunities. Our ETQ business unit is experimenting significant growth in Europe. This is a unique opportunity to become part of this growth journey and to work with completely new and unexploited markets.

An ideal opportunity for a professional interested in SaaS and developing an international career which could take different directions depending on your interests.