Oracle ERP Developer

• Company Oracle
• No. of Openings 10+
• Salary Not Disclosed
• Work Type on-site

Job Description :

Key Objective

1. Provide best practice and ongoing operational improvement advice to customers. Assist customers to maximize the stability, availability, and performance of their critical application systems and meet SLA.
2. Develop sets of standard deliverables to customers in managing and maintaining environments based on Oracle EBS
3. Participate in projects

Responsibilities:

1. Proactively working with customers to ensure their successful deployment of Oracle EBS (i.e. both on-premise and cloud), and make the best use of the products
2. Provide assistance in critical situations if required
3. Tasks ranging from Apps support, Apps Upgrade, performance review, patch analysis, SR support, enhancements, business process enhancements, new feature adoption, automation, and pre-sales activities.
4. Form effective professional relationships with Technical Account Manager, Oracle Product Support, and customer staff, at all levels, to ensure customer satisfaction with Oracle's products and support organization.
5. Respond to and resolve service requests within Key Performance Indicator targets
6. Develop high-quality, standard deliverables and methods to promote efficient service delivery
7. Research and respond to Oracle product-related enquiries from customers
8. Maintain up-to-date and in-depth knowledge of the new products released in the market
9. Maintain product expertise within own area of specialization
10. Contribute to the continuous development of the team

Qualifications

1. B.A./B.S. in a technical field or equivalent experience required
2. Minimum 3 years of IT experience
3. Minimum 2 years of programming experience by using Oracle Forms & Reports / PL/SQL / Oracle Application Framework / WebADI / Shell Scripts
4. Fluent in English and Mandarin.