Specialist Support Engineer

• Company Societe Generale
• No. of Openings 10+
• Salary Not Disclosed
• Work Type on-site

Job Description :

Responsibilities

As an Application Support Analyst, you will support the users of the Investment Banking Division on commodities applications.

Among the ongoing day-to-day support of the trading cycle, your main responsibilities will be to:

Ensure the continuity of the business by a strong relationship with the local help desk-support team, the infrastructure teams, and the other Production Support teams in Singapore, Bangalore, London, Paris and New York

Provide extensive coverage to users in front, middle and back office units

Guarantee a high level of service & quality by industrializing the different processes and participating to the local and global projects and by communicating about it.

Make available the knowledge of the local activity by promoting and updating specific documentation

Take part to transversal initiatives across ITEC

Identify improvement axis and lead the automation of manual checks/tasks

Propose transformation of existing processes both for the business or our production services activities

Profile Required

• Must have (at least 4 -7 years) L1, L2 Application Support Experience
• Should have solid knowledge on Investment Banking - especially on Regulatory & Compliance perimeter) and proven hands on experience
• Should have worked on DevOps model and good exposure to agile methodologies.
• Preferred to have team handling experience.
• Good Knowledge on UNIX based environments along with scheduling tools like Autosys,Ctrl M etc.
• Solid exposure on writing SQL queries.
• Should have good understanding on ETL process
• Ready to work either in Asia Pacific or Europe time zones
• Self Starter, Believe in Team work, Take Ownership & Responsibility
• Able to demonstrate the experience on automation of manual tasks and checks (preferable)
• Preferred to have good understanding on scripting language like Python , Shell ,Perl
• ITIL Foundation V3 Certification (preferable)

Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.