Process Associate - Retail Banking

• Company Genpact
• No. of Openings 10+
• Salary Not Disclosed
• Work Type on-site

Job Description :

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of PA/PD, Retirement function

We require someone with extensive knowledge and experience in retirement, benefits and related experience

Responsibilities

In this role you will be responsible for all the activities related to retirement, benefits which typically include:

• Responsible for enrolling participants into retirement plans, updating beneficiary information and processing of loans and rollovers
• Responsible for keeping contribution records of retirement participants under the allocated plan
• Processing payouts to the participants from their retirement plans and processing ad-hoc requests
• Aiding plan sponsors with administration of their retirement plans, including contribution calculation, non-standard trading, participant financial activity and other complex record keeping functions
• Reconciliation of funds and cash at plan level and participant level and research on the outage
• Reviewing retirement paperwork for accuracy and completeness
• Reviewing and validating reports, researching and correcting errors as appropriate
• Quality control reviews and following standard operating procedures to provide quality, timely and services within the agreed service levels

Qualifications

Minimum qualifications

• Bachelor's degree in Commerce or equivalent field
• Relevant Experience
• Good Written/Verbal Communication
• E-mail Writing proficiency

Preferred Qualifications

• Ability to be flexible and adapt to constantly changing priorities
• Microsoft Office proficiency, especially Excel
• Quality Lean/Process Improvement knowledge
• Ability to work under pressure in a dynamic environment
• Thirst for learning! Analytical thinking and ability to learn fast
• Ability to be pro-active and to think “creatively”
• Cultural Awareness in a diverse and international environment

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.