Customer Manager

• Company Mahendra Housing Finance
• No. of Openings 10+
• Salary ₹ - 3LPA
• Work Type on-site

Job Description :

Dear Students,

Please find the JD Below:

Roles and Responsibilities:

- Improve customer service experience, create engaged customers and facilitate organic growth.

- Take ownership of customers' issues and follow problems through to resolution.

- Set a clear mission and deploy strategies focused towards that mission.

- Develop service procedures, policies and standards.

- Keep accurate records and document customer service actions and discussions.

- Analyse statistics and compile accurate reports.

- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.

- Keep ahead of industry’s developments and apply best practices to areas of improvement.

- Control resources and utilise assets to achieve qualitative and quantitative targets.

- Adhere to and manage the approved budget.

- Maintain an orderly workflow according to priorities.

Eligibility Criteria:

Education Qualification – Any Graduate.

Location – Bikaner (Rajasthan).

Salary – 3LPA.

Apply for nomination - https://bit.ly/3xXAbXU.

Thanks & Regards,

CRC Team

Careerera