Courses

E-Learning

Curriculum

  • Sl. No.
  • Chapter
  • Chapter - 1
  • Introduction to Service Management
  • Chapter - 2
  • Service Strategy
  • Chapter - 3
  • Service Design
  • Chapter - 4
  • Service Transition
  • Chapter - 5
  • Service Operations
  • Chapter - 6
  • Continual Service Improvement
  • Chapter -7
  • Technology and Architecture
  • Chapter - 8
  • Summary and Exam Preparation

Contact Us

Top