Courses

E-Learning

Curriculum

  • Sl. No.
  • Chapter
  • Chapter - 1
  • Introduction to Service Design
  • Chapter - 2
  • Service Design Principles
  • Chapter - 3
  • Service Design Processes
  • Chapter - 4
  • Service Design Technology Related Activities
  • Chapter -5
  • Organising for Service Design
  • Chapter - 6
  • Technology Considerations
  • Chapter - 7
  • Implementation and Improvement of Service Design
  • Chapter - 8
  • Challenges, Critical Success Factors and Risks

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ITIL® Intermediate SD Certification Training, this Course and batch also available in other locations View

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