CRP CSA -XV Common Recruitment Process 2026-2027 For Recruitment of Customer Service Associates
Institute of Banking Personnel Selection (IBPS), invites online applications from eligible candidates for the upcoming Common Recruitment Process (CRP CSA -XV) for the Recruitment and Selection of Personnel for Customer Service Associate posts in the Participating Banks.
Name of the Post and Number of Vacancies Advertised:
Customer Service Associates- 10277 Vacancies
Andaman & Nicobar- 13 Vacancies
Andhra Pradesh- 367 Vacancies
Arunachal Pradesh- 22 Vacancies
Assam- 204 Vacancies
Bihar- 308 Vacancies
Chandigarh- 63 Vacancies
Chhattisgarh- 214 Vacancies
Dadra & Nagar Haveli And Daman & Diu- 35 Vacancies
Delhi- 416 Vacancies
Goa- 87 Vacancies
Gujarat- 753 Vacancies
Haryana- 144 Vacancies
Himachal Pradesh- 114 Vacancies
Jammu & Kashmir- 61 Vacancies
Jharkhand- 106 Vacancies
Karnataka- 1170 Vacancies
Kerala- 330 Vacancies
Ladakh- 05 Vacancies
Lakshadweep- 07 Vacancies
Madhya Pradesh- 601 Vacancies
Maharashtra- 1117 Vacancies
Manipur- 31 Vacancies
Meghalaya- 18 Vacancies
Mizoram- 28 Vacancies
Nagaland- 27 Vacancies
Odisha- 249 Vacancies
Puducherry- 19 Vacancies
Punjab- 276 Vacancies
Rajasthan- 328 Vacancies
Sikkim- 20 Vacancies
Tamil Nadu- 894 Vacancies
Telangana- 261 Vacancies
Tripura- 32 Vacancies
Uttar Pradesh- 1315 Vacancies
Uttrakhand- 102 Vacancies
West Bengal- 540 Vacancies
Important Dates:
Online Registration including Edit/Modification of Application: 01-08-2025 to 21-05-2025
Payment of Application Fees/Intimation Charges: 01-08-2025 to 21-08-2025
Pre-Examination Training (PET): September, 2025
Download of call letters for Preliminary Exam: September, 2025
Preliminary Exam: October, 2025
Result of Preliminary Exam: November, 2025
Download of Call letter for Main Exam: November, 2025
Main Examination: November, 2025
Provisional Allotment: March, 2026
Participating Banks:
Bank of Baroda, Canara Bank, Indian Overseas Bank, UCO Bank, Bank of India, Central Bank of India, Punjab National Bank, Union Bank of India, Bank of Maharashtra, Indian Bank, and Punjab & Sind Bank
Eligibility Criteria: Candidates must possess a bachelor's Degree (Graduation) in any discipline from a recognized University by the Government of India or any equivalent qualification recognized as such by the Central Government.
Age Limit: Candidates must have attained the minimum age of 20 years and must not have crossed the maximum age of 28 years as on 01-08-2025. A candidate must have been born not earlier than 02-08-1997 and not later than 01-08-2005 (both dates inclusive). However, relaxation in the upper age limit is applicable as per government directives.
Selection Process: Candidates will be selected on the basis of Preliminary Examination (Objective Test) comprising sections - English Language of 30 marks, Numerical Ability of 35 marks, and Reasoning Ability of 35 marks.
And
Main Examination (Objective Test): This includes segments - General/ Financial Awareness for 50 marks, General English for 40 marks, Reasoning Ability for 60 marks, and Quantitative Aptitude for 50 marks.
Application Fee: Rs. 175/- (inclusive of GST) for SC/ST/PwBD/ESM/DESM category candidates.
Rs. 850 /- (inclusive of GST) for all others category candidates
Candidates are suggested to pay the application fee through online mode. Bank transaction charges for online payment of application fees/ intimation charges will have to be borne by the candidate.
Application Mode: Online
How to Apply: CRP-CSA -XV
Candidates are suggested to apply online through the official website of the Institute of Banking Personnel Selection (IBPS), at www.ibps.in
For complete details on this recruitment exam please go through the official page of Institute of Banking Personnel Selection (IBPS), at www.ibps.in/Detailed-Notification_CRP_CSA_XV
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